1.1 This privacy policy (the "Policy") has been compiled to better serve those who are concerned with how their personal data is being used, it informs you ("You" or "Your") of Your rights as well as our policies and procedures regarding the processing of Your personal data.
1.2 Where the words "We", "Us" or "Our" are used in this Policy, they refer to Nanjing Magewell Electronics Co. Ltd., a limited liability company incorporated under Chinese law. Our registered office is located at No. 68-66 Suyuan Avenue, Jiangning Economic and Technological Development Zone, Nanjing, Jiangsu Province, China. Please note that We are the data controller of Your personal data unless otherwise specified.
1.3 For the purposes of this Policy, the term "Products" refers to IO series capture cards, Pro Conver series encoders and decoders,Ultra series encoders and Our other innovative products.
1.4 Please read Our Policy carefully to get a clear understanding of how We collect, use, protect and otherwise handle Your personal data.
2.1 Personal data is information relating to a natural individual who can be identified, directly or indirectly by reference to an identification number or to one or more factors specific to his/her physical, physiological, mental, economic, cultural or social identity.
2.2 This Policy does not cover anonymized data, i.e. data from which the identity of an individual cannot be determined. We reserve the right to use such data in any way that We see fit.
3.1 If You are under the age of 16, You must have and warrant to the extent permitted by law to Us, that You have permission from Your parent or legal guardian to access and use the website. Your must have their agreement to provide us with Your personal data.
3.2 We collect personal data when You inquire about Our Product, use Our Product, subscribe to a newsletter, respond to a survey or other forms of marketing communication, use Our website, or fill out a contact form.
3.3 We process Your personal data when We collect such data from You directly, as well as through publicly available sources. This may be in relation to You as an investor or as a startup company.
4.1 We process personal data in order to market, offer and enable You to make use of Our Products and otherwise to fulfil Our legal obligations. This includes, but is not limited to processing pertaining to:
4.1.1 Analysis: Anonymous analysis to improve Our Products. Such analysis will be conducted using aggregated and anonymised personal data, and this data will not be used to identify You as a person.
4.1.2 Assistance: Provide assistance and handle disputes.
4.1.3 Communication: Contact and communication with You.
4.1.4 Competitions: Run competitions.
4.1.5 Internal processing: Internal record keeping and administrative purposes, e.g. internal investigations and risk assessments.
4.1.6 Legal: Fulfilment of Our legal obligations.
4.1.7 Marketing: We may process Your personal data in order to provide You with promotional information on product updates, offers and news, incl. those of third-parties.
4.1.8 Notifications: Send You service or operating messages, such as updates, security alerts, and account alerts.
4.1.9 Sales: Contact You and propose meeting invitations and/or offer tailored information or offers on how We believe that Our Products or services may be of interest to You. You may object to such processing by replying to any inquiry from Us or by contacting Us as specified in Clause 14.
4.1.10 Survey: Manage a survey on Your use of the Platform.
4.1.11 Threat detection: Register and prevent fraud, spam, abuse, technical issues, security incidents and other harmful activities.
4.1.12 Tips and offers: Offer certain features and inform about their use.
4.1.13 Website: Enable access to, maintain, monitor, maintain, improve, and analyse the website and associated applications.
5.1 We may process personal data about You, including but not limited to:
5.1.1 Communication
5.1.2 Contact information including name, phone number and e-mail address
5.1.3 CV and related data
5.1.4 Date of birth
5.1.5 Details concerning Your use of the Products, e.g. duration, connection information, chat logs and Your questions and answers.
5.1.6 Device information, e.g. device type, operating system, unique device identifiers, device settings, and geo-location data.
5.1.7 Employer data
5.1.8 Payment details
5.1.9 Social media platform information
5.1.10 Unique identifiers such as IP addresses and UUID (unique ID that follows the phone number)
6.1 Unless otherwise provided, the legal basis for Our processing is Our legitimate interest to market, sell, administer and improve Our Products or services or to showcase, maintain, monitor and improve Our website.
6.2 We will have to process Your personal data to fulfil Our legal obligations.
6.3 If You wish to receive offers or newsletters from Us, You may consent to having Your personal data processed for the purpose of receiving such marketing materials from Us.
6.4 You may withdraw Your consent at any time.
7.1 Unless stated otherwise, We are the data controller for the processing of personal data is collected directly from You, e.g. when You visit and interact with Our website and Us or when We deliver Our Products to You.
7.2 A data controller is defined as the physical or legal person who determines the purpose of the processing of personal data and the means to be used during such processing. As the data controller, it is Our responsibility to process Your personal data.
7.3 Our website may link to external sites that are not operated by Us. Please be aware that we have no control over the content and policies of those sites and will not assume responsibility or liability for their respective privacy practices.
8.1 As a data subject, You have the following rights:
8.1.1 Access: You may request a copy of Your personal data that We process.
8.1.2 Data portability: You may request to obtain the personal data that You have provided to Us or to have said data transferred to a third party in a structured, commonly used and machine-readable format.
8.1.3 Erasure: You may demand that We erase all of Your personal data, unless We are required by law to keep the data for a certain period of time.
8.1.4 Information: You are entitled to receive information concerning which categories of Your personal data that We process and how they are processed.
8.1.5 Objection: You may object to Our use of Your personal data for the purpose of direct marketing, including profiling for direct marketing purposes. You may also object to being subject to decisions based solely on automated processing, including profiling, which produces legal effects that significantly affects You.
8.1.6 Rectification: You may require Your personal data to be rectified or supplemented.
8.1.7 Restriction: You may request that We restrict the processing of Your personal data.
9.1 We will retain Your personal data only for as long as it is required for the purpose it was collected for or until You delete such data yourself. The time period in which We store personal data varies, depending on the category and the nature of the personal data. In the enent that Your personal data is no longer required for Our purposes, We have procedures to destroy, delete, erase or convert it into an anonymous form.
10.1 We may disclose Your personal data to governmental authorities, entities within Our group of companies or to individuals and organisations who are Our service providers and partners that are involved in business support, translation services, sponsorships or promotions, marketing or advertising, professional advisers, payment service providers, credit reporting agencies, debt collectors, ad networks, analytics, error loggers, database management, maintaining, reviewing, and developing Our business systems, procedures, and infrastructure, including testing, or upgrading Our computer systems or who otherwise facilitate Our Products.
10.2 Third parties will only receive access to Your personal data for the purpose of fulfilling Our obligations to You, providing access to and use of the Platform, fulfil Our legal obligations or if You have otherwise consented to such transfer or access. If We were to disclose personal data to organisations that perform services on Our behalf, We will require those service providers to use such personal data solely for the purposes of providing services to Us and to have appropriate safeguards for the protection of that personal data.
10.3 Our service providers are obligated to adhere to Our standards for the processing of personal data otherwise act in accordance with applicable privacy legislation.
10.4 You acknowledge that We co-operate with government authorities and law enforcement officials to enforce and comply with any applicable law. Please note that there are circumstances where the use and/or disclosure of personal data may be justified or permitted or where We are obliged to disclose personal data without Your consent.
10.5 Where personal data may be subject to transfer to another organisation in contemplation of a merger, financing, reorganisation or dissolution transaction of all or part of Us, We will do this only if the involved parties have entered into an agreement under which the collection, use and disclosure of the personal data is restricted to those purposes that relate to the transaction, including a determination of whether or not to proceed with the transaction, and is to be used by the involved parties to carry out and complete the transaction. If another company acquires Us or Our business or assets, that company will possess the personal data collected by Us and will assume the rights and obligations regarding Your personal data as described in this Policy.
11.1 Safeguarding Your personal data is Our highest concern. As such, We endeavour to adhere to the generally accepted industry standards and internal procedures to protect data submitted to us and otherwise employ and maintain and reasonable measures for the physical, procedural and technical security with respect to the offices and information storage facilities involved with Your personal data, so as to prevent any loss, misuse, unauthorised access, disclosure, or modification of Your personal data. This also applies to Our disposal or destruction of Your personal data.
11.2 We restrict access to production environments to a limited number of individuals who have special access rights to such systems and are required to keep the personal data confidential. We use computer systems with limited access housed in facilities using physical security measures.
11.3 Your personal data is contained behind secured networks, and We securely encrypt, limit and restrict access to Your personal data using SSL. We encrypt all data at rest.
11.4 If any of Our employees misuses personal data, this will be considered as a serious offence for which disciplinary action may be taken, including warnings and potential termination of employment. If any individual or organisation misuses personal data – provided for the purpose of providing services to or for Us – this will be considered a serious issue for which action may be taken, including termination of any agreement between Us and that individual or organisation.
12.1 We strive to ensure that Your Personal Data will only be processed in countries within the European Economic Area. However, for some processing operations such as hosting, personal data may be transferred to the United States, the United Kingdom or other third countries. If this is the case, we will ensure necessary and appropriate safeguards for such transfers, ensure that the receiving companies are certified under the Data Privacy Framework, and conduct necessary risk assessments such as Transfer Impact Assessments and Data Protection Impact Assessments.
13.1 The Policy may be updated from time to time due to amendments or expansions in the Platform. In case of any material changes, We will notify You via e-mail.
14.1 If you wish to utilise Your rights of access, information, rectification, erasure, restriction, data portability or the right to object to the processing of personal data or if You have questions or requests regarding this Policy, Our processing or wish to file a complaint, please contact Us.
14.2 We will investigate all complaints and if a complaint is found justified, We will take all reasonable steps to resolve the issue.
14.3 To guard against fraudulent requests, We may require sufficient information to allow Us to confirm that the individual making the request is authorised to do so.
14.4 You are entitled to a response without undue delay, and within one month at the latest.